Randle Hospital Boosts Staff Capacity

Randle General Hospital, Surulere, has reinforced its commitment to quality healthcare by organising an Agile Business Transformation (ABT) training for its management team and key administrative staff to strengthen institutional capacity and improve service delivery.

Eko Hot News reports that the training was organised in partnership with Howes Consulting Group and held at The Zone Hub along the Gbagada-Oworonshoki Expressway as part of the hospital’s drive to build a more resilient, innovative, and high-performing workforce.

The programme focused on equipping hospital leaders with modern management skills needed to adapt to the changing demands of healthcare delivery while promoting operational excellence across the institution.

Welcoming participants, the Medical Director and Chief Executive Officer of Randle General Hospital, Dr. Lateefat Omolara Agbaje, described the initiative as a strategic investment in the hospital’s workforce.

She said continuous learning and professional development remain critical to delivering high-quality healthcare services and maintaining excellence in patient care.

According to Dr. Agbaje, healthcare professionals must continually improve their knowledge and leadership skills to keep pace with the rapidly evolving healthcare environment.

She noted that the hospital is committed to empowering its employees with the tools and expertise needed to provide efficient, patient-centred services that meet global healthcare standards.

“Our people are our greatest strength, and investing in their continuous growth is essential to delivering quality healthcare services,” she stated.

Dr. Agbaje explained that exceptional healthcare begins with skilled, knowledgeable, and motivated professionals who are prepared to address emerging challenges while improving patient experiences.

She added that the collaboration with Howes Consulting Group reflects the hospital’s commitment to innovation, teamwork, continuous improvement, and sustainable institutional development.

According to the Medical Director, the Agile Business Transformation programme marks the beginning of a long-term strategy aimed at enhancing efficiency, accountability, and organisational performance.

As part of efforts to sustain the gains from the training, the hospital also launched the GH Randle Agile Business Transformation Learning Platform, a digital Knowledge Sharing System designed to encourage continuous learning among members of staff.

The new platform will provide employees with access to educational resources, leadership materials, project updates, surveys, and other professional development tools that support effective healthcare management.

The digital learning platform also connects hospital personnel with consultants from Howes Consulting Group, allowing staff to receive ongoing guidance and access learning materials whenever needed.

Dr. Agbaje said the initiative aligns with the hospital’s vision of strengthening institutional capacity while improving workforce productivity and healthcare service delivery.

She explained that continuous investment in staff development remains one of the most effective ways to improve organisational performance and enhance patient satisfaction.

Participants at the training commended the hospital’s leadership for organising what they described as a timely and impactful programme that addressed practical challenges in healthcare administration.

They noted that the sessions improved their understanding of empathy, patient satisfaction, effective communication, teamwork, and compassionate healthcare delivery.

Several participants said the training offered practical insights that can be immediately applied in their daily responsibilities, helping to improve efficiency and patient experience across different hospital departments.

The facilitator, Prof. Baale, also received commendation for delivering practical and engaging presentations that connected leadership principles with everyday healthcare operations.

Participants praised his ability to simplify complex concepts through relatable examples and interactive discussions, making the learning experience both informative and engaging.

Healthcare experts have consistently emphasised that continuous professional development is essential for improving healthcare quality, organisational performance, and patient outcomes.

Training programmes such as Agile Business Transformation encourage institutions to embrace innovation, improve decision-making processes, and strengthen collaboration among healthcare professionals.

Industry observers believe that investments in workforce development also contribute to greater operational efficiency, stronger institutional resilience, and improved public confidence in healthcare services.

By combining leadership development with digital knowledge-sharing tools, Randle General Hospital aims to create a culture of continuous improvement that supports long-term institutional growth.

The initiative reflects the hospital’s commitment to adopting global best practices while ensuring that patients receive efficient, responsive, and compassionate healthcare services.

As the healthcare sector continues to evolve, the hospital says it will remain focused on equipping its workforce with the knowledge, skills, and innovative mindset required to meet future healthcare needs and sustain excellence in service delivery.