The General Manager of Lagos State Consumer Protection Agency (LASCOPA) participated in a regulatory parley hosted by FrieslandCampina WAMCO Nigeria Limited at the Oludolapo Akinkugbe Academy.
Eko Hot News reports that the engagement formed part of ongoing efforts to strengthen consumer awareness and deepen stakeholder collaboration across regulatory institutions.
The parley convened representatives from federal and Lagos State ministries, departments, and agencies. Discussions focused on improving regulatory alignment and promoting shared standards that enhance consumer protection and product quality across industries.
Speaking at the event, the LASCOPA General Manager underscored the importance of ensuring safe products to build consumer confidence. He aligned his remarks with the theme of World Consumer Rights Day 2026, stressing that access to safe and high-quality goods is essential for a healthy marketplace.
He explained that when consumers trust the safety and quality of products, they are more confident in making informed purchasing decisions. This, he noted, strengthens participation in the economy and supports sustainable growth.
The General Manager also highlighted the rights of consumers regarding faulty or substandard goods. He reiterated that individuals are entitled to seek redress when products fail to meet required standards or expectations.
He emphasized that businesses must take responsibility by offering timely replacements or fair compensation where necessary. This obligation, he said, is guided by existing consumer protection laws designed to ensure fairness and accountability.
Consumers were further encouraged to report complaints through appropriate channels. The agency reassured the public of its commitment to addressing grievances and ensuring that consumers receive fair treatment in all transactions.
The event also provided a platform for meaningful dialogue between regulators and industry players. Participants explored ways to improve compliance, maintain quality standards, and adopt best practices that benefit both businesses and consumers.
FrieslandCampina WAMCO Nigeria Limited reaffirmed its commitment to producing high-quality dairy products. The company also highlighted its ongoing collaboration with regulatory bodies to ensure transparency and adherence to industry standards.
Stakeholders agreed that partnerships between the public and private sectors remain crucial. Such collaborations help to strengthen consumer protection frameworks and improve trust within the marketplace.
The engagement ultimately reinforced the shared responsibility of regulators and businesses in safeguarding consumer interests.
It also emphasized the importance of continuous dialogue in maintaining product safety and quality assurance.
As Nigeria’s consumer landscape evolves, initiatives like this parley continue to play a key role.
They help bridge gaps between policy, enforcement, and industry practices while promoting a culture of accountability and excellence.
